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The Long-Reaching Impact of Paperless Adoption
In today’s digital age, the transition to paperless billing and the ongoing effort to drive paperless adoption is not…
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Event Recap: Oracle Edge and OUUG 2024
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
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Infographic: The Annual State of Online Payments
In today’s billing and payment landscape, insights into how customers prefer to receive bills, make payments, and connect with…
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On-demand Webinar: 5 Reasons LEXserv Upgraded to InvoiceCloud
Like many municipalities, LEXserv (The City of Lexington, KY’s city services billing program) was burdened with an insufficient online…
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Employee Spotlight: Celebrating Hispanic Heritage Month
Happy Hispanic Heritage Month! This month-long observance (from September 15 to October 15) offers us a unique opportunity to…
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Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments
The insurance industry is facing a talent shortage several years in the making, at a time when business expenses…
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Infographic: The State of Online Payments Today
Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…
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On-demand Webinar: the State of Municipal Bill Payments
Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…
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New Research: the Most Important Moment for Utility Customer SatisfactionÂ
Improving and maintaining utility customer satisfaction is a major priority for utility providers today – and for good reason….
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Employee Spotlight: The Growth of InvoiceCloud’s Partner-First Model
From its inception, InvoiceCloud has been a partner-first company. No one knows this better than one of InvoiceCloud’s longest-tenured…
